If you currently have a service maintenance contract from Tangerine Office Machine, this service will provide you with your machine’s meter reading. Submit your meter reads to monitor and protect your contract from any overage charge.
Need to submit your printer and copier meter readings? Simply use the form below to submit meter reads for your device.
Automate Meter Reads Submission
For your convenience, we have two options for an automated meter collection program: the Kyocera Fleet Service (KFS) program for Kyocera devices and the FMAudit (FMA) program for other brands.
With these programs, you do NOT have to manually submit meters, saving you valuable time and effort. In addition, once your device reaches 30% or lower, we will automatically send you toner replenishment, ensuring that you never run out of supplies unexpectedly.
We understand the importance of efficiency and reliability in your business operations, and we are confident that our automated meter collection programs will deliver significant benefits to your organization.
Meter Reads Due Date Submission
Please be reminded that meters are due every month end. Failure to submit within the due date will result in a $35 manual meter read fee. Your allowance for the billing period could also be forfeited. This could affect your monthly billing and could result in overage charges. Services and supplies will be put on hold until the meter reads for the device has been submitted.
If for any reason your device stops reporting, we will reach out via email to coordinate the reconnection of your device. Devices must report within 5 business days or by month end, whichever comes first. Customers who do not cooperate with the reconnection/reinstallation within the deadline will be subject to the above $35 charge and account freeze.
Device reconnection is only available by remote support. Customers who require an on-site technician will be charged a $175 Field IT Fee.
Enroll to our Automated Meter Collection Program
If you want to enroll your device to our Automated Meter Collection Program, please use the Contact Us Form below.